Contract Conditions
The present agreement regulates the general conditions for the purchase of various products and services offered on this website by CELTIC REALMS, S.L. (hereinafter referred to as FLAHERTY’S) with NIF No. B61179958 and registered office at Plaza Joaquim Xirau S/N, 08002 Barcelona, SPAIN.
Upon completing the registration process and purchasing any of our products, the CLIENT expressly accepts and submits to the clauses specified below, as well as the conditions of access and use of our portal and its privacy policy, accessible through the “Legal Notices” link.
The CLIENT acknowledges having sufficient legal capacity to contract.
This contract is permanently accessible in the legal notices of our website and can be downloaded in PDF format at the time of contracting.
PRICES AND TAXES
In return for the purchased product, the CLIENT expressly agrees to pay FLAHERTY’S the amounts specified at the time of purchase in the price list established on the website www.pflaherty.com for the selected products.
The products offered on this website are subject to Value Added Tax (VAT), which IS INCLUDED in the prices detailed for each product.
Transportation costs are NOT included in the product prices.
Once the product selection is complete and prior to order confirmation and payment, the final purchase price will appear on the screen, including VAT, management fees, packaging, and shipping costs, if applicable. These will be reflected in the order at the time of purchase and on the invoice.
Everything not specified as included is not included.
PURCHASE PROCEDURE
Orders can only be placed through this website by individuals over 14 years old and corporations.
All our products are detailed individually on the website. The procedure to make and manage a purchase is indicated on the website, and the following steps must be followed:
1. Choose the product you wish to purchase.
2. When selecting a product, it can be added to the Shopping Cart, and you can choose to continue shopping or proceed to checkout.
3. To proceed with the order, if it is your first time accessing our portal, you need to fill out a registration form with your personal data and create a personal user account.
4. After this step, you will receive an email confirmation that the registration was successful. If you are a registered user, you only need to enter your username and password to continue with the purchase process. The username and password are personal and belong to the person who completed the registration process, who is solely responsible for their custody. Through your account, you can manage the information we have and modify or update your data.
5. The order will then be verified, detailing each selected item and calculating the total price.
6. You must provide the billing and delivery addresses for the purchase. It is possible to indicate a single address for both billing and delivery.
7. The process will then proceed, requiring you to check a box to confirm reading and acceptance of the terms and conditions of sale.
8. The website provides mechanisms to make the payment depending on the chosen system.
9. Once the payment details are entered, you must confirm the order by clicking the “Buy” button.
10. After clicking the “Buy” button, the order confirmation will be sent via email.
The CLIENT is informed that the photographs and descriptions of the products on the website are an approximate representation of the products and services offered and may differ from the original. The descriptions and illustrations of the products offered on this website are provided for informational purposes only.
AVAILABILITY AND DELIVERY
The products offered by FLAHERTY’S are available for distribution worldwide, and the services offered are available for execution only in Spain.
Orders for products, reservations, and gift cards will be processed once payment has been correctly received.
To keep you informed about your purchase, you will receive an email notification of order confirmation and payment.
The products and services offered by FLAHERTY’S are always subject to availability, which will be specifically indicated on our website for each product or service. If an offered item or reservation date is unavailable, the client will be duly informed. Under normal conditions, all products appearing on our website are available for delivery within the indicated times, and services for execution on the indicated available dates and times.
If the contracted product is out of stock after the order has been placed, the client will be informed and offered an alternative product with similar characteristics, price, and quality. If the client does not accept the proposed alternative, FLAHERTY’S will refund the amount paid and inform the client of the reimbursement procedures and deadlines.
Generally, the maximum delivery time to the client’s address is 5 days from the time of purchase and after payment confirmation. These delivery times are approximate and not binding for FLAHERTY’S.
Deliveries will be made every day, including holidays. It is recommended that the client communicates their preferred delivery times when filling in the order details in the Comments section.
The purchased product will be delivered by the carrier along with a delivery note at the address indicated in the order, which the client must sign as a receipt. The client will be duly informed in case of any incident or delay in the delivery.
If delivery is not possible due to the recipient’s absence, the carrier will contact the client directly and provide detailed instructions. If the delivery fails due to an incorrect address, the reshipping cost will be borne by the client. FLAHERTY’S is not responsible for delays in deliveries due to issues attributable to the carrier.
PAYMENT AND PAYMENT TERMS
The following payment methods are accepted:
– Credit or Debit Card: The transaction is carried out directly with the CAIXABANK bank through its payment gateway.
– PayPal: Connecting directly with PayPal.
Once the payment is made, you will receive a confirmation email.
FLAHERTY’S does not have access to your credit card details. All our payment systems are entirely secure.
Payments are made before the product is delivered or the service provided, so FLAHERTY’S will not supply the requested product until payment is received.
FLAHERTY’S reserves the right to temporarily or permanently cancel services due to any payment issues.
INVOICES
Upon making the payment, you will receive the invoice for your purchase in PDF format at the email address provided when placing the order.
The client is responsible for confirming receipt of notifications and informing us of any changes to their data, exonerating FLAHERTY’S from any liability arising from this circumstance.
WARRANTY
At FLAHERTY’S, we strive to provide the highest quality services, although we cannot guarantee satisfaction for all offered items. If you do not receive the product or service correctly, you must inform us as soon as possible, indicating the issue, and if verified, we will rectify it promptly.
Some products are subject to quality controls and are guaranteed against manufacturing defects for 3 years from the purchase date. The warranty covers manufacturing, design, or material defects, provided that the non-conformity is reported within two months of discovery. The warranty only covers defective products and does not cover wear and tear, misuse, or issues not attributable to the supplier or product defect. During the warranty period, the client can return the product for repair or replacement. Transportation costs for warranty returns will NOT be borne by the client.
The warranty document is the purchase invoice.
RETURNS
The following return conditions do not apply to the exercise of the right of withdrawal.
Returns or exchanges of products are only accepted in cases of manufacturing defects, transportation damage, or delivery errors. In any case, returns must be made within 14 days of receiving the product and include packaging and accessories. Verification will be conducted before acceptance to ensure the issue is due to manufacturing or packaging defects and not improper use, handling, or storage. Returns must always be accompanied by the delivery note or invoice.
In cases of manufacturing or packaging defects or order errors, the client will be offered, if possible, a repair or replacement at no additional cost and without the right to compensation. The shipping costs for repaired or correct orders will be borne by FLAHERTY’S.
Returns are subject to prior examination by FLAHERTY’S to verify the product’s condition and compliance with return requirements. Upon receipt and approval, we will refund the amount within a maximum of 30 days using the same payment method.
FLAHERTY’S reserves the right to reject returns communicated or sent outside the specified period or products not in the same condition as received.
Returns are managed by sending an email to contabilidad@pflaherty.com, describing the reasons for the return. The email must include the client’s name, surname, and order reference number. Upon receipt, we will process the request promptly.
RIGHT OF WITHDRAWAL
IMPORTANT: The client has the right to withdraw from this contract within 14 calendar days without justification, except for exceptions provided in Article 103 of Royal Legislative Decree 1/2007, of November 16, on Consumer and User Defense. Notably, but not exhaustively, due to the nature of certain products or services, the right of withdrawal is not applicable: to goods that can deteriorate or expire quickly; to sealed goods that are not suitable for return due to health or hygiene protection once unsealed after delivery; and to contracts for leisure-related services if the contracts specify a particular date or period.
In cases where the client has the right to withdraw, the withdrawal period expires 14 calendar days from the day the client or a third party, other than the carrier, takes physical possession of the goods.
To exercise the right of withdrawal, the client must notify CELTIC REALMS, S.L., Plaza Joaquim Xirau S/N, 08002 Barcelona, email: contabilidad@pflaherty.com, of their decision to withdraw from the contract through an unequivocal statement (e.g., a letter sent by mail, fax, or email). The withdrawal form template can be used but is not mandatory.
Withdrawal Form Template
To:
CELTIC REALMS, S.L. Plaza Joaquim Xirau S/N 08002 Barcelona contabilidad@pflaherty.com
I hereby inform you that I withdraw from my contract of sale for the following goods:
Receipt/Order on:
Consumer’s name:
Consumer’s signature:
Date:
To meet the withdrawal deadline, it is sufficient to send the communication regarding the exercise of this right before the deadline expires.
Consequences of Withdrawal
If the client withdraws, we will refund all payments received, including delivery costs (except for additional costs resulting from the client choosing a delivery method other than the least expensive standard delivery offered) without undue delay and no later than 14 days from the date we are informed of the decision to withdraw from the contract.
The client will bear the direct costs of returning the goods, which will be deducted from the refund unless the reason is a defective good or an error in the shipment.
We will make the refund using the same payment method used for the initial transaction unless otherwise expressly agreed. The client will not incur any fees due to the refund.
We may withhold the refund until we have received the goods or the client has provided proof of return, whichever comes first.
Once the withdrawal request is notified, the client must return the goods to CELTIC REALMS, S.L., Plaza Joaquim Xirau S/N, 08002 Barcelona, or the address indicated to the client, without undue delay and no later than 14 days from the date the client notifies us of the withdrawal decision. The deadline is met if the client returns the goods before the 14-day period expires.
Returned goods must be in perfect condition, undamaged, without deformations, and without signs of wear, scratches, or stains. The client is responsible for any decrease in the value of the goods resulting from handling other than what is necessary to establish their nature, characteristics, and functioning.
CONTRACT COMPLETION AND SERVICE MODIFICATIONS
This contract is completed upon payment for the product and the client’s receipt of a confirmation email describing the purchase.
FLAHERTY’S reserves the right to modify the characteristics and conditions of its services to improve them and benefit the client.
OBLIGATIONS OF THE PARTIES
FLAHERTY’S commits to providing the client with the contracted products and services with the utmost diligence, maintaining the necessary facilities for network operation, and managing logistics, shipping, and delivery through the carrier.
The client commits to using the services in good faith, complying with applicable laws, not infringing third-party rights, and paying for the selected product in the specified time and manner, and receiving it at the indicated delivery address.
FLAHERTY’S does not guarantee continuous and uninterrupted service availability due to unforeseen issues like Internet problems, device malfunctions, and other unforeseeable circumstances. The client agrees to bear these circumstances within reasonable limits and expressly waives claims against FLAHERTY’S for service failures, errors, or usage.
COMMUNICATIONS
All notifications between the parties will preferably be made via email. The client is responsible for confirming receipt of notifications and informing FLAHERTY’S of any data changes, exonerating FLAHERTY’S from liability arising from this circumstance. Changes must be communicated to FLAHERTY’S via the email or phone numbers indicated on our website.
In compliance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, commercial communications and information about our website and services will be sent via email to the provided email address, always revocable. Clients can opt-out of commercial communications by sending an email to contabilidad@pflaherty.com with “UNSUBSCRIBE” in the subject line.
COMMITMENT, ACCEPTANCE, AND VALIDITY OF THE CONTRACT
The client acknowledges having read and accepted the legal terms of use and the website’s privacy policy.
The client acknowledges understanding all information about the products and services, including delivery, offered on our website, and all terms and conditions of this electronic contract, deeming them sufficient to exclude error in consent to this contract, and thus accepts them entirely and expressly.
The client is fully aware that accepting and executing this contract will occur by providing their data and clicking the “Buy” button on our website, completing the contract with payment.
APPLICABLE REGULATIONS
The client acknowledges having read and accepted the legal terms of use and the website’s privacy policy.
The client acknowledges understanding all information about the products and services, including delivery, offered on our website, and all terms and conditions of this electronic contract, deeming them sufficient to exclude error in consent to this contract, and thus accepts them entirely and expressly.
The client is fully aware that accepting and executing this contract will occur by providing their data and clicking the “Buy” button on our website, completing the contract with payment.
PERSONAL DATA
The contracting process requires filling out personal data forms to process and manage orders and, if authorized, to send commercial information about our products and services. Providing this personal data requires prior approval of our Privacy Policy.
Attention: These General Purchase Conditions were updated on 04/23/2020. We may modify them at any time and vary the list of prices and products offered. Please check the issue date each time you connect to our website to ensure no changes affect you.